Terms and Conditions

1. Definitions

Provider: Your Unicorn Way OÜ, registered in Estonia, trading as Your Unicorn Way.

Customer: any natural or legal person who purchases a Product or creates an account.

Products: all digital products, including workbooks, written strategies, audio recordings, dashboard access and all additional content offered by the Provider.

Platform: the website and connected web applications of Your Unicorn Way and irisijzerman.nl.

2. What you buy

Your Unicorn Way offers digital products in multiple tiers, including but not limited to archetype workbooks, personally written strategy documents, recorded audio sessions, and seven-day audio series. The exact content, price and delivery time for each Product is shown on the product page at the moment of purchase and that listing is binding.

3. International sales and governing law

The Provider sells worldwide. All agreements between Provider and Customer are governed exclusively by the laws of the Netherlands, with explicit exclusion of the United Nations Convention on Contracts for the International Sale of Goods (CISG). Mandatory consumer protection of the Customer’s country of residence applies to the extent it provides protection beyond Dutch law.

All disputes shall be submitted exclusively to the competent court in the district where the Provider is established, except where mandatory law provides otherwise for consumers.

4. Prices, VAT and payment

All prices on the Platform are in euro and include VAT unless stated otherwise. For Customers outside the European Union, VAT may be adjusted automatically based on the applicable regulations in the Customer’s country and the EU One Stop Shop (OSS) scheme.

Payment is processed through the offered payment partners, including Plug & Pay and connected payment methods. The Customer is responsible for the accuracy of the data provided. The Provider reserves the right to refuse or cancel orders in case of suspected fraud, chargebacks or abuse.

5. Delivery

Products are delivered digitally and immediately, unless the product page states otherwise. For Products that are written or recorded individually, a reasonable production time applies, generally within a few business days after the Customer completes the intake.

Non-receipt of delivery must be reported within seven calendar days after purchase via the contact details provided. After that period the delivery is deemed received.

6. Right of withdrawal and refunds

The Products consist of digital content delivered immediately after purchase. The Customer expressly consents to immediate performance of the agreement and thereby waives the statutory fourteen-day right of withdrawal, in accordance with article 6:230p sub d of the Dutch Civil Code and EU Directive 2011/83/EU.

No refunds are issued after delivery, except where mandatory law requires otherwise or where an explicit individual agreement has been recorded in writing by the Provider.

7. Intellectual property and license

All Products, content, design, copy, audio, source code, designs and methodologies are the intellectual property of the Provider or its licensors. Nothing on the Platform may be copied, resold, publicly distributed, shared, republished or extracted in machine-readable formats without prior written consent from the Provider.

The Customer receives a personal, non-transferable, non-exclusive license to use the purchased Products for personal, non-commercial use. This license terminates immediately upon any breach of these terms.

Where a Product contains a mirror audio or comparable bespoke recording, the voice and creative execution remain the property of the Provider. Any intake answers from the Customer are used only to produce the personal Product and are not reused for other customers or for training AI systems.

8. Use of AI and automated processing

In the creation of Products, automated systems are used, including large language models and speech technology. Output is reviewed by the Provider before delivery, but the Customer acknowledges that automated systems are not infallible and that the Product is a tool for reflection and strategy formation, not a replacement for human advice.

Personal data and intake answers from the Customer are not used to train external AI models.

9. Nature of the Product and no professional advice

Your Unicorn Way is a reflection, coaching and strategy product. It is expressly not a substitute for legal, tax, medical, psychiatric, psychological, financial or investment advice, nor should it be interpreted as such. The Customer remains responsible at all times for their own decisions, business and health.

The Provider makes no promises regarding specific financial, commercial, personal or therapeutic results. Any examples, testimonials or sample figures are illustrative and not representative.

10. Account, access and termination

After purchase the Customer receives access to a personal account via passwordless login. The account is strictly personal and non-transferable. Sharing login details, simultaneous use by third parties, or reselling access is prohibited.

The Provider may terminate an account immediately and without prior notice in case of abuse, fraud, chargebacks, breach of these terms, harassment or threats against the Provider, or any form of unlawful behavior. In such case no right to refund exists.

11. Privacy and data protection

The Provider processes personal data in accordance with the General Data Protection Regulation (GDPR) and any applicable mandatory local regulations. See the privacy statement for details on processing, storage, international transfer and the rights of the Customer.

For international transfers of personal data (for example to processors in the United States or the United Kingdom), appropriate safeguards apply, including the European Commission’s Standard Contractual Clauses or the EU–US Data Privacy Framework.

12. Limitation of liability

The total liability of the Provider, regardless of legal basis, is limited to the amount the Customer has paid to the Provider in the twelve months preceding the event causing damage for the relevant Product, with an absolute maximum of EUR 500.

The Provider is expressly not liable for indirect damage, consequential damage, lost revenue, lost profit, reputational damage, data loss, immaterial damage or damage to third parties. This exclusion applies to the maximum extent permitted by law.

Nothing in these terms limits liability for intent or gross negligence of the Provider, or other liability that cannot be excluded by law.

13. Force majeure

The Provider is not liable for delay or non-performance resulting from force majeure, including but not limited to outages at hosting partners, payment providers, email providers, cloud platforms, internet failures, government measures, pandemics, war, sabotage, cyber attacks or labor disputes.

14. Indemnification

The Customer indemnifies the Provider against all third-party claims arising from or related to unlawful use of the Platform or the Products by the Customer, including infringement of intellectual property rights and privacy rights.

15. Changes to the terms

The Provider may amend these terms unilaterally. For ongoing purchases the terms that applied at the moment of purchase remain in force. For new purchases or continued use of the Platform the most recent terms as published on this page apply.

16. Severability and no waiver

If any provision of these terms is wholly or partially invalid or voidable, the remaining provisions shall remain in full force and effect. Provider and Customer shall in such case in good faith agree on a replacement valid provision that approximates the original intent as closely as possible.

Failure or delay by the Provider to enforce any right shall never constitute a waiver of that right.

17. Entire agreement

These terms, together with the privacy statement and the specifications stated on the product page, constitute the entire agreement between Provider and Customer and supersede all prior oral or written agreements on the subject.